Read what some of our 60,432 satisfied clients have to say about us over our 40 Years of service!
This is what your Friends & Neighbors are saying about Du Fresne's Auto Repair!
Chris J -
"I started using Du Fresne's Auto after the dealer of my 2003 Chrysler T&C screwed up a battery repair, that was incorrectly diagnosed several time over several month earlier. Du Fresne's is near my house and they were willing to look at my battery issue on short notice. With deep analysis, they diagnosed the problem with a flakey internal alternator fan. This caused voltage issues so the battery was never charging properly. They replaced the alternator about two yeas ago and I've no problems since. Since then, Du Fresne's is the only place I take the van. And they are honest with the charges."
Angela V -
"I took my 1996 Jeep Cherokee to DuFresne's when it started leaking anti-freeze and smoking. I was told I had a cracked radiator and was given a rough estimate. I called 3 other mechanics and one Jeep-specialty mechanic and DuFresne's was the best price. I was a bit nervous because I had always used my trusted "Jeep-guy" near my house. I went with price and got great service and quality, too! My car is running beautifully and I have found a new trusted mechanic!
In addition, my heater was going in and out when I took the Jeep in, and they fixed it at NO cost!
Thanks, DuFresne's!
"
Sue C -
"Nancy and the rest of the gang at DuFresne's has done work on my cars for years. They do a great job and are always good to work with."
Felica C -
" I declare that Dufresne's is the BEST auto place in the greater Portland area.
Almost hidden in a residential area off the Sunset highway, Dufresne's is the epitome of "family owned" business. Everyone that works here is so darn friendly and knowledgeable!
We have visited Dufresne's for mechanical fixes, and they continue to be where we turn first (as do our family members). They always research everything and present you with the best information before they do any work on your car, and even when they don't work on your car!
Example: we own a Mini, and when they didn't have special tools to let them work on our car, they called around, hit the internet and helped us locate places that could help us -- and even though they could not work on the car themselves, they also told us what problems there might be according to Mini websites. In addition to that, they had spent time trying to diagnose the car, but when they hit a dead end because they didn't have the right tools, they didn't charge us anything for their time because they had not been able to diagnose it. Honesty? Integrity? These people should be praised on CarTalk!
The other thing that makes me just love this place is that they have a monthly newsletter with cute info, contests and coupons. After one visit they were having a darts promotion, where you threw a dart at a board for various prizes -- we got a 50 dollar coupon -- score!
Okay, enough of my gushing. I think you can tell I love this place, and promote it with all I've got!."
"I have been going to dufresnes since I moved to portland oregon from california. I learned about them when they sent me a welcome to the neighborhood letter. So I tried them and have never gone anywhere else. well I can't exactly say that. I recently took a trip to idaho and had a flat tire. wasn't to worried about going to a place i didn't know for a small item like this. I had changed my tire and was driving on the spare. I put in auto service in my gps and i found a place not to far from where I was at. The sign on the door said open at 8:00 am - great it was 8:30am. but the door was locked. So I waited around and 15 minutes later comes a guy with a key. HE told me I would have to wait outside till he got everything opened. so another 15 minutes goes by and finally he is taking my information. Then tells me i will have to wait because his mechanic is just a few minutes late. The mechanic should up a 1/2 hour later. the tire was finally fixed and i was on my way. It just reminded me why i go to dufresnes. Its like going to a doctor that actually has known you for years and you can tell that they the doctor really cares. That is the feeling i get everytime I walk in the door at dufresnes. They know my name and even my pets names. Did i mention they are dog friendly. not to many places are. I have gone thru a few cars since i started going to dufresnes and i honestly feel that I have gotten more money for my cars when i have sold them because they are in such great shape. I trust them completely. One time i knew I needed a new clutch. Even told Steve that I was getting myself prepared for the bad news. The next thing I know they are telling me my car was all done. They were able to adjust my clutch and when I sold the car 2 years later it was still going strong! Do yourself a favor and give them a try."
Sam Fretta -
"Du Fresne's Auto Service at 10690 NW Cornell Road provides superior service for our cars. Recently the tail lights on our Subaru were not working. I brought it in for repair and they traced the problem through the system to the switch in the steering column. Even though it took hours and a lot of labor to solve our problem Du Fresne's charged me a very reasonable price. On top of that they allowed me to
use one of their monthly discount coupons. I always receive quality service at a reasonable price. You should try them out and you will be a customer for life. Call them at 503-646-2940."
Jennifer P.
Portland, OR
7/28/2010
"Wow, it is nice to find an auto repair place that is professional and that I trust. I have an issue with my car that needs to be fixed eventually, but not right away. The price was a bit high, but I feel it is worth it if you want it done right. They were very thorough and took time to explain to me the problem I had. I was only in the area for 2 weeks when a friend recommended them to me. It is nice to know that I have a place to go when I have issues with my car. This place is a gem!"
Andie Ellis -
"I grew up in a small Oregon town where honesty and accountability were the norm...the mechanic who worked on my car was my neighbor! At Dufresne's Auto, that refreshing experience is the order of the day. These folks are our neighbors, providing excellent service for a reasonable price. You will leave happy!"
J -
"I posted the below review because once, again, Steve is just so dang awesome, as well, as the technicians. Steve is never intimidating or pressuring, like most service writers are with woman. He never talks down to the customers and really wants to make sure the customer is informed and satisfied.
After I posted, I realized you still have your "win TV" contest running. Glad to see you guys are getting so many good reviews."
Superb Customer Service
by Forest Heights at Citysearch
"Du Fresne Auto body shop is the easiest and best way to support local business. They have provided us with superb customer service every time we go- they even give us free coffee with every service and a ride back home if we have to leave our car there! My husband and I love and trust Du Fresne Auto and will continue to take our car there for any sort of service that it needs. We highly suggest this business to others in the neighborhood."good work, good service
by beth0975 at Citysearch
"I'm really happy that the closest (to my house) car repair place is so good -- especially with my VW Passat. My car is MUCH more reliable taking it to Du Fresne's rather than the dealership!"
Ann Nicholas -
"I brought my car in earlier today for servicing and I just wanted all
of you to know how terrific you are. I used to bring my Honda Accord
to you when you were at Murray and Cornell, but when you left there
and I bought a Saturn, I went to the Saturn dealership for servicing.
I knew you had moved to your current location, but I stuck with Saturn
because they treated me well, knew the service I needed and never did
anything that didn't need to be done. However, when Saturn went out of
business, I had to find another place to have my car serviced. I first
got a notice from Russ Chevrolet in Tigard - like I was going to go to
Tigard for servicing! - then I got an offer from Carr Chevrolet. I
knew nothing about them and did know you so I chose you and I'm not
the least bit sorry I did. You have my business from here on. Thanks
for everything!!!"
John Benson -
"Would never go anywhere else!"
Karen Mathieson -
"Excellent resolution of brake problem, plus timely intervention for a nearly severed front axle!"
Felicia C -
"I declare that Du fresne’s is the BEST auto place in the greater Portland area.
Almost hidden in a residential area off the Sunset highway, Du fresne’s is the epitome of “family owned” business. Everyone that works here is so darn friendly and knowledgeable! We have visited Du fresne’s for mechanical fixes, and they continue to be where we turn first(as do our family members). They always research everything and present you with the best information before they do any work on your car, and even when they don’t work on your car!
Example: we own a Mini, and when they didn't have special tools to let them work on our car, they called around, hit the internet and helped us locate places that could help us—and even though they could not work on the car themselves, they also told us what problems there might be according to Mini web sites. In addition to that, they had spent time trying to diagnose the car, but when they hit a dead end because they didn’t have the right tools, they didn’t charge us anything for their time because they had not been able to diagnose it. Honesty? Integrity? These people should be praised on CarTalk!
The other thing that makes me just love this place is that they have a monthly newsletter with cute info, contests and coupons. After one visit they were having a darts promotion, where you threw a dart at a board for various prizes—we got a $50 coupon — score! Okay, enough of my gushing. I think you can tell I love this place, and promote it with all I’ve got!"
Example: we own a Mini, and when they didn't have special tools to let them work on our car, they called around, hit the internet and helped us locate places that could help us—and even though they could not work on the car themselves, they also told us what problems there might be according to Mini web sites. In addition to that, they had spent time trying to diagnose the car, but when they hit a dead end because they didn’t have the right tools, they didn’t charge us anything for their time because they had not been able to diagnose it. Honesty? Integrity? These people should be praised on CarTalk!
The other thing that makes me just love this place is that they have a monthly newsletter with cute info, contests and coupons. After one visit they were having a darts promotion, where you threw a dart at a board for various prizes—we got a $50 coupon — score! Okay, enough of my gushing. I think you can tell I love this place, and promote it with all I’ve got!"
Frank McKeen -
"We have great confidence in Du Fresne’s & we're not disappointed. Service is always excellent. "
Glenda Beardsly -
"I just wanted to let you know, I appreciate all the hard work you performed on my car last week. You all go the extra mile and I really appreciate that. Thank you."
Phillip Nugent -
"Du Fresne's rocks! Cool, Knowledgeable people, a quick service. Thank you!!"
Jenevieve Vanier -
"Every time I get service from Du fresne's, it always exceeds my expectations. Nancy is wonderful, she picked me up from my home to get my car."
Eric Schultz -
"Du fresne’s was recommended to me and I will highly recommend the place to everyone. All around excellent—trustworthy."
Brent Young -
"Very friendly & easy to deal with. Reminds me of how service used to be and should be again."
Audra -
"Thank you so much for going above and beyond during my 1st time at this business. I needed a balance for tires with the rotating, but wasn't sure if it was “mandatory”, because it wasn't’t on the coupon, but mentioned when I came. I spoke to my fiancé & he said YES I NEED IT! It was too late and the work was done. I THANK YOU AND APPRECIATE your extra labor to redo everything all over again, due to my lack of car knowledge. I will let everyone know of your excellent customer service & quality work. Thank You! Thank You!"
Leslie Alger -
"The best shop in town. Thanks for solving my alignment problem. After 3 attempts at an auto body shop, after a front end collision, the alignment would not hold. Finally I gave up and brought my auto to Du Fresne's. They diagnosed the problem a damaged tire from the accident. As usual Du Fresne's listened to the customer and solved the problem."
William Crawford -
"Have been their customer so long to expect attention and get it. But more than that, these people are top professionals."
Hazel J Elzinga -
"Before I became a widow (9 years ago) my husband said to me “Be sure you keep going to Du Fresne’s-They are trustworthy!"
Delores Schlelt -
"We were from out of town. They were very thorough and friendly, gave me a ride to where I was staying and called me 3 days later long distance to follow up."
Alison Jones -
"Nancy - Thanks for looking out for my best interests in tires!"
Lee Lauder -
"Been coming here for 35 years. Must be good, we keep coming back."
RF Bogue -
"Good work- promptly done. Have complete confidence in Du Fresne’s."
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