5

Local and family owned Du Fresne’s will take great care of you! And of its.not broke they won’t try to fix it !

Fair and honest brings our customer back.

- DuFresne's Auto Service
2

I would definitely recommend shopping around before choosing du fresnes. They charged me nearly $1300 for brakes and the the hourly rate is atrocious. They were able to do the job quickly, not a very busy place so that’s a plus. I definitely felt like I got scammed and wish I wasn’t in a hurry to get them done.

I will look into it Monday and reply again. In checking Car Fax, this is your third brake job at 79,319. The 1st 2 brake jobs, they could resurface your rotors. This time we had to replace them. We did not charge you for a brake inspection of $35.99. We gave you a $50.00 AAA discount and $199.99 is the labor price per axle. It has been this price for at least the last 10 years. I am sorry you feel wronged. I checked all the figures and figure all was in order.

- DuFresne's Auto Service
5

Have been going to them for years. Always honest and straightforward. Repairs have always been good and they stand by their work. Highly recommended.

Customers like you help keeps us going. :)

- DuFresne's Auto Service
5

I am so glad that DuFresne's is in my neighborhood! I just had my Subarau Forester winterized and can completely trust that they checked it over and discovered any problems and fixed them. This time I also brought in a very strange problem and I have no idea how they fixed it, but I am going to continue to think it was magic ....

We're thrilled to hear about your excellent experience. Our team takes pride in providing top-tier service to our customers, and it's always rewarding to know that our efforts are appreciated. We look forward to serving you again in the future!

- DuFresne's Auto Service
5

Always fast service, work done on my Mercedes and Passat. Definitely easier than trying to get to the dealer! They work with warranty companies as well.

we pride ourselves on providing fast and efficient service. Thanks again and we look forward to serving you in the future!

- DuFresne's Auto Service
5

Fair price and quick work!

Thanks Leo glad you were happy and we got you in and out fast.

- DuFresne's Auto Service
5

THANK YOU

- DuFresne's Auto Service
5

I've had 2 excellent experiences recently with having DuFresne's work on my car. It's nice having a neighborhood mechanic.

We really appreciate you letting us help with your car.

- DuFresne's Auto Service
5

I'll definitely be coming here from now on instead of the dealership. Other highly rated shops in the area only offer drop off, so being able to make a waiting appointment here was great. I don't have to liberty of going without my car for the day, so thank you for doing the work quickly and helping me get on my way. I got an oil change, it was well priced and only took 45 minutes. The mechanic even vacuumed my car out, big thank you. I'll be back again, and again.

Thank you for your glowing review. Don't forget for those bigger repairs, we have no cost loaners for your use.

- DuFresne's Auto Service
1

I was a loyal customer at Du Fresnes for close to 3 years. After many services and thousands of dollars spent at this shop, I had a recent experience that left me feeling completely shocked and disrespected. The shop performed a faulty install of my front wheel bearing that caused me to be broken down on the side on the I-5 during rush hour. After getting towed back to their shop and being assured that I’d be reimbursed for the expenses, the office manager, Nancy, refused to reimburse my full towing charge. To top it off she was extremely rude and condescending in her handling of the situation. It’s disappointing to receive this treatment after the support and loyalty I’ve shown. I will not be returning to a business that doesn’t respect their customer, ESPECIALLY when it was their error! Note: I attempted to resolve this matter privately with the shop, however no one responded to my emails.

I am the owner, Nancy Scheewe, I responded to her request. I told her I would refund her a check for the tow she had done. I just needed the receipt from the company. She never sent me a receipt.

- DuFresne's Auto Service
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