5

Always a great experience at DuFresne's. Only place I take my 3 cars to now. Thanks again.

Thank you for being such wonderful customers. So glad we can be your auto shop.

- DuFresne's Auto Service
5

This is our 2nd bit of work on our 4Runner at Du Fresne's. This experience was as good as the last. Organized, timely work, quick in and out, quality work. All positive.

Thank you Scott. It should always be like that. If not, please let me know personally. My crew tries very hard and glad you had a good experience twice. Try us the 3rd time, it should be just as good.

- DuFresne's Auto Service
5

5

For over a decade, we've gone to Du Fresne's Auto Repair for our cars' maintenance and repairs. We know we can depend on their expertise, and the staff is honest and friendly. We're glad to have great auto service we can trust.

5

Thorough and honest auto repair work! Highly recommend! We had been to a local dealership repair shop prior to coming to Dufresne's that diagnosed wrong and wanted to charge us over $800.. We got a second opinion at DuFresne’s with a correct diagnosis and hundreds less in cost. We highly recommend DuFresne’s Auto Repair!! They are hands down the most honest and best at getting the issues resolved.

Thank you for sharing your experience with Dufresne's. Our team of professionals is dedicated to providing our customers with the best there is to offer.

- DuFresne's Auto Service
5

We had Alignment done on our Kia Borrego, recently! Great work as always....and our car was done as promised. Dufresne's Auto Service is the place to go to...we will not go anywhere else!

Always so nice to see you. Glad we have such wonderful customers.

- DuFresne's Auto Service
5

Had a great experience at DuFresne's. Was able to easily book an appointment, the technician called me to let me know what needed to be done and how much, and was finished way earlier than expected. I've usually always gone to the Mazda dealership for regularly scheduled maintenance, but will be coming back here now. A+++++

Thank you for sharing your experience with Dufresne's. We pride ourselves on timely communication, professionalism, and providing great customer service.

- DuFresne's Auto Service
5

Awesome service as always

1

Charged me $250 to diagnose a check engine light - when I had already given them the code from an ODB2 Scanner and told them exactly what the issue was (an ongoing issue I’ve been unable to make the time to fix myself). No explanation on the price point of that diagnosis either, just a “$50-350” estimate range (PER ISSUE) they charge for diagnosis. Apparently labor rates “vary based on service” but are also hourly as well? Never in 30 years of car maintenance have I run into something like that. This place is an absolute rip off and I will not be back. Edit - picked my vehicle up today. I was charged over $90 for a $24 part (from Napa, where they told me they ordered it from). They did a test I DID NOT ASK FOR and charged me $200+ for that diagnostic. The response from them about “zip codes” vs “address” is an absolute farce. Never have I EVER been charged diagnostic fees like I was here; I’ve spoken to a dozen people and four other shops this week who were all just as blown away as I was. I understand markup for making money, but the unapologetic attitude surround their exorbitant prices is atrocious. I cannot state clearly enough this is NOT the place to trust with your vehicle.

Kitty, I am sorry if you were dissatisfied with your diagnosis on your check engine light. I can’t find a customer under Kitty M. Send me the name if would have been. See if I can explain it. Anybody can pull codes. If I give you my zipcode, can you drive to my house, No, you need the whole address. It is the same way with a code reader, that is only a system not the complete diagnosis. It takes a technician to go through all the steps to come to a conclusion. Usually we quote 60-260 with it running somewhere in the middle. If you give your full name, I will look it up and see if I can give you a better explanation or you can call my personal cell 503-319-2912. I can’t find you in our system

- DuFresne's Auto Service
5

I could not be happier with the service I received on my 2019 Mercedes C300 from DuFresne's Auto Service. Not only did they do a superlative job, but it came in UNDER budget!! I mean, who does that?? Oh, and I was even given a loaner car so that I could get on with my day!! These are people of integrity and wouldn't hesitate to use them again- you should as well.

Thank you Mr. Dourian. It is always a pleasure to serve your vehicles and to visit with you. Glad you liked our loaner, not as nice as your vehicle; but it is transportation. .

- DuFresne's Auto Service
DuFresne's Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call DuFresne's Auto Service (503) 646-2940 if you have any issues in accessing any area of our website.