5

Professional, friendly, timely and reasonably priced. What more can one ask for when getting their car serviced?

5

My car had been sitting for a bit and needed a full check up, diagnostic and oil change. Marco called and very patiently took me through each item and results . Great service!

Rebecca, we are grateful for your glowing review! Thank you for highlighting Marco's exceptional customer service. It's our mission to ensure a thorough and transparent experience for each customer. We hope to provide the same level of service during your next visit!

- DuFresne's Auto Service
5

Im a first time customer, and now a lifetime customer. Du Fresne's "Marco" sorted a minor brake squeal I had. Diagnosis was straight forward and affordable. No upselling, just straight to tne point and sensible approach to the issue. The loaner vehicle provided also made dropping the car off, so they could take the time, super easy. Ill definitely be returning for all my cars needs.

Thank you Will. Even though it was your first visit to our shop.We are glad everything went super.And that you enjoyed the loner, not the fanciest cars, but safe and helps make your experience a little easier

- DuFresne's Auto Service
5

Great service n people!!

Thank you for the positive feedback, Rosie! We're glad you enjoyed our service and had a great experience with our team. We look forward to serving you again soon!

- DuFresne's Auto Service
1

I was planning to post full story once I resolve the issue elsewhere, but since the owner is posting PARTIAL STORY that only serves the shop, I will give the full story and update later the resolution. I was told from Dodge dealership that my radiator is leaking and need to be replaced. At this time the car was completely NORMAL and this was PREVENTIVE ACTION. After replacing the radiator from Du Fresne's Auto as described the owner, the radiator fan runs HIGHER SPEED NOT STUCK TO FULL SPEED. I clearly mentioned this, but I found the WRONG DESCRIPTION from the first follow-up visit as you see the owner's post. So I made THE SECOND VISIT to clarify my concern. The shop had the second look and the conclusion was same. The car does not have any problem. How come it is normal when I see apparent degradation between before and after the service? The mechanic said that if the fan noise bothers me because it runs higher speed, "Raise the radio volume". What a solution! Now, when the vehicle runs the engine oil temp goes up to 200~203F at max. When I park the car and just keep the engine on with the heater on, the engine oil temp KEEP GOING UP to 210F with the fan still runs at very high speed. This morning, after 30 min driving, the engine temp was 198F and I turn off the engine and immediately lift the hood and check the radiator cap. The cap was COLD NOT EVEN WARM. So there is definitely a problem on the radiator. It is not circulating correctly. If you believe this is normal condition, go to this shop. If not, stay way.

As owner, I take all reviews quite seriously. I looked into this matter. We replaced a radiator in August. Then in September you came in with the complaint that the fan runs all the time. We gave you a loaner, free and did not charge you for rechecking the fans. Here is what the technician said, "CUSTOMER STATES THAT ENGINE COOLING FAN RUNS CONSTANTLY SINCE RADIATOR REPLACED 0.00 - CHECK AND ADVISE tech notes: inspected coolant fan function and found everything to be working as it should notes if AC is on coolant fan will run constantly to help cool condenser so that ac will cool as it should when ac is off fan doesn't kick on until vehicle reaches operating temp fan will stay on while ac is on and change speed depending on the conditions sent to pcm and will run for a couple minutes after shutting vehicle until engine coolant temp cools enough for pcm to shut fan down no problems at this time. This is how it should run. 50 Loaner Car

- DuFresne's Auto Service
5

After years of servicing my Toyota FJ at a dealership I asked DuFresne's to sanity check a laundry list of "needed repairs" cited by the dealership. Of five items that would have totaled $10K, DuFresnes said I only needed one of the items repaired. I saved over $9K. I've shared that story with many people. They have now become my auto service company of choice. Follow up visits have reinforced my decision. They have provided a product you can't sell, you can only earn it. The product? Trust.

Thank you Steve. Glad we could save you money. At some point, you may need the other services. If you do your oil changes with us, we will let you know when work is needed

- DuFresne's Auto Service
5

As always the experience at Dufresneswas top notch and the all the dealings with the staff was professional and knowledgeable. We so appreciate this business! Cant state it enough, thank you Dufresnes

Thank you, Heidi, for the kind words! At Dufresnes, we pride ourselves on providing top-notch service. We're thrilled to hear that your experience was professional and knowledgeable. We appreciate your continued support!

- DuFresne's Auto Service
5

DuFresne’s is efficient, honest, and trustworthy. I have had nothing but excellent experiences over the years as they have managed my car’s maintenance.

Thank you Jennifer for taking the time to write a review of our business. We always strive to be efficient, honest and trustworthy for all our customers.

- DuFresne's Auto Service
5

Always great service at the best price!

Thank you, Susan! It's fantastic to know you've consistently enjoyed exceptional service here. We sincerely appreciate your continued loyalty!

- DuFresne's Auto Service
5

These folks are great. They are warm and welcoming, their shop is cozy, and they have earned my trust and the trust of my family. Looking for a trustworthy and reliable shop? You’ve found it. They are our family's go to mechanic for car maintenance.

I like the "warm and welcoming, cozy" that is because this owner is older and wants the same things of what we have become used to being treated like this. Thank you

- DuFresne's Auto Service
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