The people at Dufresnes are some of the most helpful and ethical professionals I've had the pleasure of interacting with. I recently had a problem where Beaverton Honda was screwing with me on my low mileage car just one month out of warranty. I brought my car to DuFresne's to do the work, since I was really angry at Beaverton Honda. Mike, rather than taking on the job, thought it was really poor form on Honda's part and took it upon himself to call his contacts at Honda for me to try to get them to cover the work (at the dealership). He went out of his way, made several calls, checked in with me over several weeks, and advised me on how to proceed all to NOT have me pay them to do work on my car. They did this because they thought it was the right thing to do. I will absolutely continue to go to Dufresne's for everything auto related (sans body work, which they don't do). Other things about Dufresnes besides good people: Quick to get an appointment Loaner cars Good coffee Thanks Dufresnes!
Allen, thank you for my people doing the right thing for our customers. I had an accident that put my leg out of commission for a while. It is nice to know my employees are doing the right thing even if I am not here. They know what to do. Glad we could save you money.
- DuFresne's Auto Service