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PORTLAND AUTO REPAIR

2269 reviews
10690 NW Cornell Rd , Portland, OR 97229
(503) 822-6057make an appointment
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1

The service was good

Muriel, we're sorry to see your low rating. Please reach out to us through private message so we can address any concerns you may have.

- DuFresne's Auto Service
5

Thank you. What makes reasonable price? We think it is what all goes in to fixing it, explaining what is needed and then doing it treating you with dignity and good customer service. Hope we did all that

- DuFresne's Auto Service
5

Excellent service. Du Fresne identified and fixed the issue that the dealership had failed to diagnose correctly.

Thank you for the 5-star rating, Nanda! It's great to hear that you had an excellent experience with us! We pride ourselves on providing top-notch service and we're glad we could help fix the issue for you. If there's anything else we can do for you in the future, please don't hesitate to reach out!

- DuFresne's Auto Service
5

If trust is a big requirement for those caring for your car this business cannot be beat. Their customer service, quality of work and honesty is superb. It feels like family. Would have given them an extra star if I could.

Thank you for your kind words, Susan! We're thrilled to hear that you had top-notch service. We pride ourselves on building trust with our customers and providing exceptional service. Next time you're here, we'll make sure to provide the same outstanding experience. See you soon!

- DuFresne's Auto Service
5

Great service. A fair price. First time using them. Plan to use them again when needed.

Thank you Paul for the amazing 5-star review! We are glad to see you had a great experience with us. Looking forward to serving you again!

- DuFresne's Auto Service
5

This is a great place to bring your car for maintenance and stuff. We kept coming back for years already and always been pleased by the quality of service and friendly customer care. Good job

Thank you, Luigi, for your five-star rating and kind words! We are thrilled to hear that you have been a loyal customer for years and are always pleased with our service. We pride ourselves on providing top-quality maintenance and ensuring a friendly experience. Your feedback means the world to us!

- DuFresne's Auto Service
4.5

V. good service. My pickup was ready the next morning early. Will be back in the future.

Thank you for sharing your positive experience, Ken! We're delighted to hear that you were pleased with our efficient service and that you plan to return. We look forward to providing you with the same level of excellent service in the future.

- DuFresne's Auto Service
5

Cheaper than dealership prices, trustworthy, and personable! Dufresne’s is my new favorite neighborhood find!!

Thanks Sally. We hope we always will be trustworthy and personable. Price isn't the only consideration, customer service and quality must be there.

- DuFresne's Auto Service
5

I am new to the area/state and was recommended DuFresnes by my coworker. She told me her dad really enjoyed this place and they had great prices. After my first visit for an oil change, I completely agree! As I entered the waiting area I was greeted with a smell of fresh coffee, along with being offered an actual coffee. Once the technician went over my car, he let me know everything was good and what I should keep an eye on. He didnt pressure me into getting the changes immediately or make it seem urgent. He gave me a clear assessment. I had an 8am appointment and was out by 8:45am. I paid $50 less than what I used to pay for a high mileage oil change. The the best part is, the technician even vacuums your car. Ill definitely be a regular!

Thank you for recommending us, K C! We're delighted to hear that you had such a positive experience during your first visit. We strive to provide exceptional service and make your time with us as comfortable as possible. We're pleased that you appreciated our attention to detail, fair pricing, and the added bonus of a clean car. We look forward to serving you again in the future.

- DuFresne's Auto Service
1

Worst customer service from the old lady up front. So rude, so disrespectful and doesn't know how to put on a fake smile. Pick another job that isn't people facing because your service is horrendous and i will never be coming back here due to YOU. Plus I feel like I was heavily over charged for an item that is literally $10 to buy online, so you're going to charge $70+ just for service time..? Seems pretty odd.. & my entire middle console had filth all over it and that was NOT there before as I have OCD so I would know.. If you care about customer service don't come here.

Thank you Riley for letting me know how you feel. Perception is what a customer thinks. I did look into it. I know the lady asked you to move your vehicle to our lot in a parking spot. The day care behind us will have cars towed that are in their lot. She was trying to keep you from being towed. You bring up the fact that the cabin air filter should not have cost more than $10. Our cost from NAPA store was well over $20.00 We do charge for a mark up on parts. This is how we stay in business. Our synthetic oil change was $79.99. This is a normal charge. I am sorry if we got dirt on your console. Call and bring it in to clean it.

- DuFresne's Auto Service
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