5

I recently moved to town and needed my car looked at after it wouldn't communicate during the DEQ emissions test. Preston was friendly, thorough, and patient - he explained what needed to be repaired and got it done same day. It is always hard to find a trustworthy mechanic in a new place, but I think I hit the jackpot on the first try here. It is also a huge perk that they give you a loaner car free of charge! You are able to go about your usual day while your car is getting worked on. Will definitely be back for the next service on my car. Thank you to the helpful team at Du Fresne!

5

Quick efficient service with totally enjoyable people! Got me right in and fixed my headlight. I highly recommend them!

5

Once again did a great job on all the work and finished ahead of time.

4

My '99 Subaru Outback alternator went bad last week. My car stopped about 100 yards away from the repair facility. Carlos kindly provided an external battery and I was able to arrive the shop. I dropped off my car on Friday morning and they completed the repair before 2pm. I am impressed with their fast & friendly service. I took out one star because of the cost of the repair. The alternator repair cost is higher than my expectation. I had a similar alternator replacement on my other vehicle in California about an year ago and the cost was a couple of hundreds lower than their charge. They charged $35 diagnostic fee and $11 jumping fee in addition to the alternator replacement fee. I understand the diag fee if I don't repair my car in their shop but the diag fee is usually waived if I repaired my car there. Overall, I am happy with their service minus the extra fee/cost.

Mr. Kim, I am sorry we disappointed you.. Let me help clarify some of the issues. When you called in, we told you to have it towed, but you decided to drive it. It stalled out 1/2 mile down the street. Marco went down with a jump box This was beyond our services. We normally would have it towed. This saved you at least $75.00 at no charge to you.. We had an okay on services before ever doing the work. We replaced your alternator with a DENSO. This is always the preferred Alternator to use. They are all rebuilt now, but Denso may be called a rebuilt but most of the time It’s a new one. Our diag charge is always to make sure what the problem is This fee is never refunded. It is always an additional charge., especially since we have only seen this vehicle once The reason for charging your battery, is so we can check all of the charging system. Hopefully this answers your questions and puts you at ease for your car repairs.

- DuFresne's Auto Service
5

Quick response and honest repair. Really like having a reliable neighborhood option. Thank you!

5

Friendly, timely access and solution to a problem I was having with my Chrysler Sebring. Highly recommend using them for any car issues you may have.

4.5

Very quick and efficient

We enjoy seeing you. Thank you for being wonderful customers.

- DuFresne's Auto Service
5

5 stars

Thank you for choosing Dufresne's.

- DuFresne's Auto Service
5

I have had a wonderful experience every time I have taken my car here. They are clear, straightforward & hard-working folks & I love that it is within walking distance of my home so I can easily bring it over to be serviced. They always have fit me in, even in a rush & everything they have done has been very affordable & great! Wonderful customer service as well.

Thank you for taking the time to write such a wonderful review. We appreciate you trusting us with your car.

- DuFresne's Auto Service
5

I have had a wonderful experience every time I have taken my car here. They are clear, straightforward & hard-working folks & I love that it is within walking distance of my home so I can easily bring it over to be serviced. They always have fit me in, even in a rush & everything they have done has been very affordable & great! Wonderful customer service as well.

Thank you for taking the time to write such a wonderful review. We appreciate you trusting us with your car.

- DuFresne's Auto Service
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