Just walked out the door now. Rude service and unprofessional. Never going back again. Stop sending me any flyers.
I am assuming this customer is Stephen Lin. He called this morning and needed an oil change. When he got here, he wanted his TPMS diagnosed free since it had come on after his last oil change with us. That was almost 2 years ago and hasn't been in since. He did say, he has been adding air frequently, probably has a screw in the tire that keeps needing air. I am very sorry we didn't live up to his expectations. Looking back, we haven't sent him our monthly newsletter since May 2023. I assume he asked to be taken off our list sometime in May. I did tell Stephen that we would check all his tires including his spare, if he has one. There would be no charge for this.
- DuFresne's Auto Service