5

Very nice, very professional, and very competitive -- these are the attributes of a firm that will keep my business, and will keep me referring them to others...

5

Wow, the service at Dufresne's is always awesome. They are helpful, friendly and very efficient. Whether they are servicing my Chev Blazer or my wife's Ford Mustang we know that we have Dufresne's to rely on. Trust can be hard to come by sometimes but I always know that they will be there to take care of me and my cars!

5

Had an estimate from dealership with a list of things that needed to be done to my BMW. Du Fresne's came up with an estimate for the same work that saved me some money so I let them do the work. Their crew is very knowledgeable and were easy to work with - highly recommend them...

5

My car practically died as I rolled into their parking lot at 5:30p. Steve and one of the mechanics came right out to look at it anf figure out what was wrong. He was able to ballpark what was wrong and got back to me prompty the next morning with what was wrong, how long it would take and was very understanding of my circumstances. I was told what absolutely had to be fixed and what could wait. I drive an older car that will need additional work. I'll be going back.

5

Always good service, friendly techs, and they are up front with you about cost and repairs. Steve & Marco are very knowledgeable & helpful, whole staff is nice. Solid

4

Techs are awesome- my husband and neighbors swear by this shop, and have used them in the past. Came in today & Owner was inarticulate about cars, but fired a bunch of unhelpful questions, and fell over a propane tank she had unsafely stored in aisle. I asked to speak to a mechanic so I could have a productive conversation about my vehicle. Owner and other lady (family member? unprofessional appearance)glared at me and whispered as I spoke with the tech. Odd. But the tech, was fantastic. He offered for Owner to give me 5 minute ride- she was clearly annoyed, and discussed her personal business about having a medical appt. The men are great workers and strong communicators, but I went with another shop, as this shop had no loaner cars available. All of us in West Hills/Forest Heights swear by this shop's services- esp German vehicles- just be sure circumvent the women answering the phones.

4

I took my car into Du Fresne's to check out some rough running conditions and a check engine light. They were able to get my car in and start working on it the next day. Without the tools and expertise to troubleshoot the problem myself, I hoped that they could find the solution and of course they did. The issue ended up being something far different than I would have ever thought to look for. Most importantly, Du Fresne's always called me when they said they would call, and kept me in the loop throughout the process; I really appreciated that. They were even completely willing to go over the details of the repairs throughout the process and answer my numerous questions.

5

Always friendly, dependable and honest service. Great staff and competent service techs.

5

My husband was just released from the hospital, and our two cars suddenly needed immediate attention. Not only did Nancy/Gina/Steve fit us in, took care of everything in 24 hours, but also gave our son a ride home to help out. What more could one ask? Terrific service.

5

After at least 6 visits to DuFresnes now over the years, they have never let us down with their excellent service. Can't say enough about the service.

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