5

Always excellent, thorough, and polite service. Coffee is great too.

5

Great, fast service, a joy to do business with...

David, Thank you for your kinds words.

- DuFresne's Auto Service
5

I truly appreciate the willingness of the folks at Du Fresne's to work with my old truck's ills. I highly recommend their excellent quality and commitment to customer service.

We love working on the old school Land Cruisers.

- DuFresne's Auto Service
5

Excellent service!!The whole staff is very friendly & honest.I love how Steve explains everything so clearly & detailed.I can tell they really care about their customers and the service they provide. We will continue to come back again & again!

5

Great service, great people, honest advice, and not pushy. Highly recommended to anyone who wants quality and honest auto service!

5

Great service!!

5

Great experience overall. I brought my car in around 9 AM (without an appointment) because the engine was idling dangerously high and wouldn't come back down. They told me I could leave it with them, and called a few hours later with a very thorough and well-explained diagnosis which turned out to be spot-on (they do, however, usually charge you for the initial diagnosis--amounts vary) I decided to green light all the recommended repairs, and they had it done 2 hours earlier than their 4pm estimate. Yes, there are cheaper places out there that might do as good a job, but I found the combination of quality repair work, speed with which it was performed, and A+ customer service was well worth the cost.

4

I was told if I brought my car in the night before, they would work on it the first thing. When I called at 10am, I was told they had not even started working on my car because it was not on the schedule. Not a professional response. The car was ready about 1PM.Second problem which was much larger, the words in the crossword puzzle were wrong.

Walt, I am sorry for the misunderstanding. This is the rule of thumb for future appointments. You can drop you car between 6-9 AM if this doesn't work for you please let us know. And if it is more convenient you can always drop your vehicle the night before and use the night drop. We can not promise that by doing this your vehicle will be worked on first. It depends on which technicians are working in the morning and if they have jobs left over from the day before. Once again I am sorry for any miscommunications on our part. As for the crossword puzzle it was done by the company who mails our our newsletter. I was unaware of any issues.

- DuFresne's Auto Service
5

As always, DuFresne's delivered excellent service at a very fair price.

5

Great having a full service auto repair shop I can trust. Steve's the man!!

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